顧客導向｜客戶滿意洞察攻略

 <\/span><\/span> <\/span>這是一門幫助你了解人性、了解客戶，
<\/span><\/span><\/span><\/span><\/strong><\/span>讓客戶離不開你<\/span><\/strong><\/span>的職場必修課<\/span><\/span>。
掌握客戶，吸收內化 Andy 哥傳授的心法與技巧，讓你在未來職場順風順水並成為各企業爭相聘用的人才。<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>
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<\/span><\/span><\/span><\/strong>研究發現，客戶留心率若提高5%，便可使企業利潤增加25% ~ 95%。<\/strong>在現今資訊流通順暢與極競爭時代，各企業所提供的產品方案已日趨相似，唯有在對客戶服務的滿意程度才能分出高低。而所有商業行為皆來自於人。要想贏得客戶芳心，就必須要先從掌握與了解人性開始。透過邏輯性思維並搭配相關技巧與心法來挖掘客戶的深度需求和痛點，迅速反應與提供精準正確的相對應方式，才能緊抓住客戶的心，讓客戶從認同你，肯定你到喜歡你，最終成為忠誠客戶，是現今企業最需培養與建構的人才系統。
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<\/span><\/span><\/span><\/strong><\/span>本課程不談理論，提升顧客滿意度<\/span>並不難，只要學習與遵循 Andy 哥所帶給你的客戶服務實務心法與技巧<\/span>，成為企業與客戶都讚賞的優質業務將指日可待！！
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